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Terms and Conditions That Govern Your 77hp Account

These Terms and Conditions set out what you agree to when you open and use your 77hp account — covering everything from how deposits via GCash, Maya, and InstaPay are handled to how withdrawals are processed and what conduct is expected.

Account eligibility rulesGCash, Maya, InstaPay payment termsWithdrawal and verification processProhibited conductGoverning jurisdiction
77hp Terms and Conditions That Govern Your 77hp Account
YOUR ACCOUNT PROTECTIONS

How We Handle Your Account Under These Terms

These Terms are not just rules for you — they also set out what we commit to on our side. Account data is stored securely and handled in line with our Privacy Policy. Session tokens used for mobile login refresh on each new session so your account stays protected even if you switch between your phone browser and a desktop tab. Here is what you can count on under these Terms.

Data Retention We keep account and transaction records for as long as required by applicable law in the Philippines. You can request a summary of your account data by contacting support.
Account Security OTP verification is required on login from a new device. If you suspect unauthorised access, contact live chat immediately so we can lock the account and review transaction history.
Payment Integrity Every GCash, Maya, and InstaPay transaction is logged with a reference number visible in your account wallet history. Disputes must be raised within the window stated in the cashier section.
Policy Change Notice When we update these Terms, we post the revised version on this page with the effective date. Checking this page periodically keeps you current on any changes that affect your account.
TERMS CONTACT

How to Reach Us About These Terms

If any part of these Terms is unclear — whether it's about how your GCash deposit is processed, why a withdrawal was flagged for additional verification, or what happens to your account wallet on inactivity — reach out through any of the channels below. Our support team handles Terms-related queries and can escalate account disputes to the right team.

Team online

Live Chat

Access live chat directly from your account dashboard, available for real-time queries about account rules, payment disputes, and Terms clarifications.

Email Support

Send detailed Terms or account queries to our support email. Attach any relevant screenshots of your GCash, Maya, or InstaPay transaction for faster resolution.

Help Centre

The Help Centre on 77hp has dedicated articles on account rules, payment terms, and the verification process — check there first for quick answers.

Common Questions About 77hp Terms and Conditions

These are the questions we get most often about how the Terms apply to real account situations — from payment disputes to account suspension and how to request changes to your registered details.

No. These Terms allow one account per person only. Duplicate accounts are suspended on detection and any wallet balance held in a second account may be forfeited pending review.

Providing false details violates these Terms and can result in account suspension. Contact support to correct your information before your first withdrawal, as verification checks your registered details.

The same payment Terms apply to all three rails. Limits shown on the cashier screen apply per transaction. Disputes for any of these must be raised through live chat with your transaction reference number.

We update this page and note the effective date at the top. Logging into your account after a Terms update and continuing to use the platform counts as acceptance of the revised version.

Yes. Email support to request either. We will provide your account transaction history and a copy of the current Terms in a format you can save to your phone or email.

Sharing account credentials, attempting to manipulate games or payment flows, opening duplicate accounts, or providing false verification documents all breach these Terms and can result in permanent suspension.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.