Reference

How 77hp Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via GCash, Maya, or InstaPay, and use our platform — and how we protect it.

Account data protectionGCash, Maya, InstaPay transaction privacyCookie and device data clarityYour right to access or delete dataDirect contact for privacy requests
77hp How 77hp Handles Your Personal Information
DATA HANDLING COMMITMENTS

How We Protect and Manage Your Information

Security is built into every layer of how your account data moves through 77hp — from the moment you log in on your phone to the moment a withdrawal clears to your e-wallet. We apply encryption in transit and at rest, and access to account records is logged and reviewed. These four pillars cover the main areas where your privacy is directly affected.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. Suspicious login attempts trigger an automatic account lock and a notification to you.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your device. No third-party advertising cookies are placed through our platform.

Data Retention

Account records and transaction logs — including GCash and InstaPay payment references — are kept for the period required under applicable law, then securely deleted.

Requesting Changes

You can request a full copy of your stored data or ask us to correct or remove it by contacting support via live chat or email. We process verified requests promptly.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct inaccurate details, or submit a deletion request, our support team handles all of these through the channels below. For payment-related privacy queries — for example, if you need to know what GCash or Maya transaction data we hold — email is the clearest route so we can document and track your request properly.

Team online

Live Chat

Start a chat directly from your account dashboard. Available for account and privacy questions during operating hours.

Email Support

Send your data access, correction, or deletion request to our support address. We acknowledge requests within two business days.

In-App Help

Open the Help section inside the 77hp mobile browser or app view to submit a privacy ticket tied directly to your account.

Common Questions About Your Privacy on 77hp

These are the questions we hear most from account holders in the Philippines about how their data is handled, stored, and accessed. If your question is not covered here, reach out via live chat or email and we will respond directly.

We collect your name, email address, mobile number, and the payment references tied to your GCash, Maya, or InstaPay account. Device and session data is also logged for security purposes.

No. Payment references linked to GCash, Maya, and InstaPay are used only to process and verify your deposits and withdrawals. They are not sold, rented, or shared with advertisers or unrelated third parties.

Send a data access request through live chat or email from your registered account. We verify your identity, then provide a summary of the data we hold within two business days of verification.

Yes, subject to any retention obligations under local law. Contact support with a deletion request. Some transaction records may need to be kept for a legally required period before full deletion.

Retention periods depend on local law and the type of record. Transaction logs — including InstaPay transfers — are kept for the minimum legally required period. After that, they are securely removed from our systems.

We use session and preference cookies to keep your account working properly on your phone or browser. You can adjust cookie settings in your browser, though disabling session cookies may affect how your account functions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.